kn88 Privacy Policy — How We Handle Your Data

★ Privacy at a Glance

The cards below summarise the key privacy commitments kn88 makes to every player. The full legal detail follows in the numbered sections.

1 Introduction

kn88 (referred to in this policy as "we", "us", or "the Platform") takes the privacy of its players seriously. This Privacy Policy describes how kn88 collects, processes, stores, and protects personal data relating to registered users of the kn88 online casino and sports betting platform accessible at https://kn88.vin. It also describes the rights available to players regarding their personal data and how to exercise those rights.

By registering an account on the kn88 platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data in the manner described herein. If you do not agree with any part of this policy, you should not create a kn88 account. This policy is reviewed and updated periodically; the date of the most recent revision is displayed at the top of this page.

2 Personal Data We Collect

kn88 collects personal data that is necessary to operate the platform, verify player identity, process financial transactions, and comply with applicable legal obligations. The categories of personal data we collect include:

• Identity data: full name, date of birth, gender (where provided), and a copy of government-issued identification documents supplied during the KYC verification process.
• Contact data: Bangladeshi mobile phone number, and email address if provided during registration or subsequent account updates.
• Financial data: transaction history, deposit and withdrawal amounts, payment method identifiers (e.g. the masked mobile number associated with a bKash or Nagad account), and any other financial records generated through your use of the platform.
• Technical data: IP address, device type, operating system and version, browser type, mobile network carrier, session timestamps, and pages visited within the kn88 platform.
• Behavioural data: game history, wagering patterns, session duration, responsible gaming tool settings, and any communication records between you and kn88 support (including chat transcripts and email correspondence).

kn88 does not knowingly collect data from individuals under the age of 21. If you become aware that a minor has provided personal data to kn88, please contact us immediately at [email protected].

3 How We Use Your Personal Data

kn88 uses your personal data only for the purposes set out below. We do not use your data for any purpose that is incompatible with those originally stated at the point of collection.

• Account management: to create and maintain your kn88 player account, authenticate your identity on login, and manage your account settings and preferences.
• Payment processing: to process deposits and withdrawal requests, verify the ownership of payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and maintain accurate financial records as required by applicable law.
• Legal compliance: to verify player age and identity as part of our KYC obligations, to detect and prevent fraud, money laundering, and other financial crimes, and to respond to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: to analyse usage patterns and technical data for the purpose of improving platform performance, fixing bugs, and developing new features that better serve our Bangladeshi player base.
• Responsible gaming: to identify patterns of play that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusions set by players, and to communicate responsible gaming resources to players who may need them.
• Player communications: to send transactional messages (deposit confirmations, withdrawal updates, security alerts), and — only where you have opted in — to send promotional communications about bonuses, seasonal offers tied to events like Eid and the BPL, and platform updates.

4 Legal Basis for Processing

kn88 processes personal data only where a lawful basis exists for doing so. The legal bases on which we rely are:

• Contractual necessity: processing required to provide you with the kn88 platform services you have requested, including account creation, deposit processing, game access, and withdrawal handling.
• Legal obligation: processing necessary for kn88 to comply with applicable laws, including age verification, KYC obligations, anti-money-laundering procedures, and the retention of financial records.
• Legitimate interests: processing carried out for purposes such as platform security, fraud prevention, and service improvement, where those interests are not overridden by your rights and interests as a data subject.
• Consent: processing of your data for optional purposes, such as receiving marketing communications. You may withdraw consent for marketing communications at any time by contacting [email protected].

5 Payment Data and Financial Information

kn88 processes financial data — including deposit and withdrawal transaction records, and the identifiers associated with your bKash, Nagad, Rocket, Upay, Visa, or Mastercard payment method — for the purpose of executing financial transactions, preventing fraud, and maintaining accurate records as required by law. kn88 does not store full card numbers. Card transactions processed via Visa or Mastercard are handled through encrypted payment processing infrastructure; kn88 stores only a tokenised reference to the card, not the full primary account number.

For mobile money transactions via bKash, Nagad, Rocket, or Upay, kn88 retains the masked mobile number associated with the transaction (for example, the last four digits of the registered bKash number) along with the transaction reference and amount. This information is used for dispute resolution and to verify that withdrawals are directed to the correct payment source. kn88 does not share your payment method credentials with any party other than those directly involved in processing the specific transaction.

6 Sharing Your Personal Data

kn88 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipient only where necessary and only to the extent required for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, and card processing partners receive the minimum transactional data necessary to execute a payment or withdrawal on your behalf.
• Technology and infrastructure providers: trusted third-party vendors who host or operate components of the kn88 platform (e.g. cloud hosting, fraud detection, and analytics services) may process data on our behalf under strict contractual confidentiality obligations.
• Game content providers: game studios such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, and Microgaming may receive anonymised or pseudonymised session data to support the delivery and integrity of their game content on the kn88 platform.
• Legal and regulatory authorities: where kn88 is under a legal obligation to disclose personal data — for example, in response to a court order, a law enforcement request, or the requirements of an anti-money-laundering investigation — we will disclose only the minimum data required and, where legally permissible, will notify the affected player.

All third parties with whom kn88 shares personal data are required by contract to handle that data securely, to use it only for the specified purpose, and to comply with applicable data protection standards. kn88 does not transfer your personal data to third parties in jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

7 Cookies and Tracking Technologies

kn88 uses cookies and similar technologies to enable essential platform functions, remember your session and preferences, and analyse how players use the site. We do not deploy third-party advertising cookies or cross-site tracking pixels. The types of cookies kn88 uses are:

• Essential cookies: strictly necessary for the kn88 platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences (such as language settings) and to personalise your experience on the kn88 platform between sessions.
• Analytics cookies: used to understand aggregate usage patterns on the kn88 platform — for example, which pages are visited most frequently and at what times. Analytics data is processed in aggregate and is not linked to your individual identity.

You may adjust your browser or device settings to block or delete cookies. Please note that disabling essential cookies will prevent kn88 from functioning correctly on your device.

8 Data Retention

kn88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. In practice, this means: account data is retained for the duration of the active account relationship and for a minimum of five years following account closure, in line with financial record-keeping obligations; KYC identity documents are retained for a minimum of five years from the date of verification or account closure, whichever is later; transaction records are retained for a minimum of five years in accordance with financial crime prevention requirements; communications records (such as support chat transcripts) are retained for two years from the date of the interaction.

When the applicable retention period expires, kn88 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Where data cannot be immediately deleted due to technical constraints (for example, data stored in backup archives), kn88 will isolate that data from further active processing and delete it at the next available opportunity.

9 Your Data Rights

As a kn88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

10 Security Measures

kn88 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include industry-standard 256-bit SSL/TLS encryption for all data transmitted between your device and the kn88 platform; encrypted storage of sensitive data at rest; access controls that restrict access to personal data to authorised personnel on a need-to-know basis; regular security assessments and platform monitoring; and multi-factor authentication options for player accounts.

While kn88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and interests, kn88 will take prompt remedial action and, where required, notify affected players. You can help protect your account by using a strong, unique password and by not sharing your login credentials with anyone.

11 Protection of Minors

kn88 is strictly an adults-only platform. Access to kn88 is restricted to individuals aged 21 and above. kn88 does not knowingly collect personal data from individuals under the age of 21, and does not permit persons under 21 to register accounts, deposit funds, or participate in any gambling activity on the platform. Where kn88 has reasonable cause to believe that a registered player is under 21, the account will be immediately suspended pending age verification. Any funds on the account will be withheld until identity and age have been confirmed. Where a player is confirmed to be under 21, the account will be permanently closed and any deposits may be refunded at kn88's discretion after investigation.

12 Changes to This Privacy Policy

kn88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of the kn88 platform. When we make material changes, we will update the "Last updated" date displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Where changes materially affect your rights or how we use your data, we will take reasonable steps to notify registered players via the contact details held on their kn88 account. Continued use of the kn88 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

13 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way kn88 handles your personal data, please contact the kn88 privacy team. We are committed to resolving all privacy-related queries promptly and transparently.

Privacy enquiries: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Policy Enquiry" for faster routing. Our team operates 24/7 and aims to respond to all privacy queries within 2 business days (Bangladesh Standard Time, BST UTC+6).